Boardroom Media (CEO News)
At CEO (Boardroom Media) we track over 1,000,000 startups and over 5,000,000 people who hold key positions in these companies. We use this directory of startups to highlight top employees, founders and board members we think deserve more appreciation than they are currently getting.
This list showcases the top Hong Kong based CEO’ operating in the Customer Service space. If you think a CEO’ is missing from this list, feel free to contact our editor on [email protected]
The individuals on this list have been included because of exceptional performance in one of the following categories:
- Innovation – Operating as a key part in an extremely innovative business or startup.
- Growth – Operating as a key figure in the growth and upscale of a market leading business or startup.
- Management – Showing exceptional management skills.
- Societal impact – Putting their business on the map for their positive societal or environmental impact.
Our Data – We source our data from OSINT (open source intelligence) and public directories such as Crunchbase, SemRush and many more. The data from these sources should be treated with a degree of caution and verified yourself.
Teddy Chan
CEO & Co-founder of AfterShip
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About AfterShip: We help e-commerce businesses grow and make buying and selling accessible to everyone, everywhere.
Lei Wang
CEO of ELEME
Wang Lei is currently the President of Alibaba Bendi Shenghuo Fuwu Gonsi and CEO of Ele.me. Prior to that, he was the CEO of Alibaba Health Information Technology.
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About Alibaba Bendi Shenghuo Fuwu Gongsi, ELEME: ELEME local lifestyle platform that mainly engaged in online take-out, new retail, instant delivery and catering supply chain.
Gerardo Salandra
Chief Executive Officer of respond.io
CEO and founder of Rocketbots (www.rocketbots.io), one of the leading AI-powered chatbot solutions provider in South East Asia. With previous experience in IBM, Google, and Runtastic, he has accumulated profound expertise in artificial intelligence, growth hacking, and digital marketing. As former Head of Growth at NDN Group, one of the largest technology groups in the ASEAN region, he lead the automation initiatives for several fortune 500 companies. Gerardo is also the co-chairman of the Artificial Intelligence Society of Hong Kong (www.aisociety.hk). An association with over three thousand members, dedicated to the further development of AI technologies and adoption in the region. He is a renowned public speaker in the field of Artificial Intelligence and a professional corporate trainer. With previous experience as a corporate consultant for multinational corporations, he constantly prepares organisation in conversation rate optimatzation, account-based marketing, customer journey building, and martech stack construction. He holds an MBA from the Chinese University of Hong Kong and Bachelor in Science from the Reutlingen University in Germany.
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About Dragon Social, respond.io: Respond.io is a business messaging platform that connects customers from any channel to any team.
Scott Johnson
President & CEO of eBusiness BPO
In 2009 Scott Johnson co-founded eBusiness BPO. Prior to that, he has developed several companies specializing in retail and financial services in the United States for more than 35 years. Scott is an expert in revitalizing failing businesses and bringing them back to operational efficiency which has become his greatest asset in creating eBusiness BPO. He has acquired an extensive solutions-based and entrepreneurial background over the years. Scott believes that management success is pre-determined by the management approach. Thus, him becoming a hands-on capitalist to ensure that eBusiness is heading towards success. His philosophy has been very effective and the number shows in the growth of eBusiness, from seven (7) to one thousand (1,000) employees and counting, in a very short span of time. He is driven towards achieving his primary goal to provide twenty thousand (20,000) jobs in the coming years.
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About eBusiness BPO: Contact Service Outsourcing provider
Miles Wen
CEO of Fano Labs
I am Miles H.F. Wen (温豪夫), founder and CEO of Fano Labs (formerly known as “Accosys”), an AI startup that works on speech recognition and natural language processing technologies to help enterprises with their customer services. Funded by [email protected], Incu-Tech Program, Enterprise Support Scheme of Hong Kong Government, angel investors, and Horizons Venture, the private investment arm of Sr. Li Ka-shing, Fano Labs is one of the best AI startup in the region. Since Jul. 2016, I have been serving as an Honorary Assistant Professor (Electrical and Electronic Engineering) at the University of Hong Kong. I do not teach any specific course. However, I mostly collaborate with my awesome colleagues in conducting academic research while, as the same time, mentor young students and help them with their career. I received my Ph.D. degree in Electrical and Electronic Engineering from the University of Hong Kong. My research primarily involved smart grid stability and control, wide-area measurement system (WAMS), energy storage system management, and information and communication technologies (ICT). I also spent time working on natural language processing (NLP), machine learning & artificial intelligence, recommendation systems, and indoor localization technologies. As an extremely dedicated adult, I have a clearly stated vision for my life, which I keep true deep to my heart and gudie me through all decisions I have made. Here is a copy of my life vision statement (+Updated on 25 Jun. 2015). As an open-minded young researcher, I am always looking forward to learning new interesting things and collaborating with people. So, please feel free to contact me if you have any comments on my work or if you feel like sharing some interesting stuffs with me. I will always be pleasant to talk. As an energetic young man, I love travelling, photography, reading, music (Jazz in particular), and a variety kinds of sports including tennis and squash. I always love to talk with people and make new friends. So, feel free to contact me if you want to make friends, too!
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About Fano Labs: Fano Labs specializes in speech and NLP technologies to help enterprises with customer service, compliance and other lines of business.
Ken Ching
Co-founder, CEO of Locolla
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About Locolla: Connecting local retails and customers
