At CEO (Boardroom Media) we track over 1,000,000 startups and over 5,000,000 people who hold key positions in these companies. We use this directory of startups to highlight top employees, founders and board members we think deserve more appreciation than they are currently getting.
This list showcases the top China based CEO’ operating in the Customer Service space. If you think a CEO’ is missing from this list, feel free to contact our editor on [email protected].
The individuals on this list have been included because of exceptional performance in one of the following categories:
- Innovation – Operating as a key part in an extremely innovative business or startup.
- Growth – Operating as a key figure in the growth and upscale of a market leading business or startup.
- Management – Showing exceptional management skills.
- Societal impact – Putting their business on the map for their positive societal or environmental impact.
Our Data – We source our data from OSINT (open source intelligence) and public directories such as Crunchbase, SemRush and many more. The data from these sources should be treated with a degree of caution and verified yourself.
Eric Ya Shen
Co-Founder, Chairman & CEO of Weipinhui
Ya Shen is the co-founder, Chairman and CEO of Vipshop since its inception in August 2008. Shen counts over 18 years of experience in the distribution of consumer electronic products in domestic and overseas markets. Since 2001 Shen served as the Chairman of Guangzhou NEM Import and Export Co., Ltd., a consumer electronics and telecommunications company. Shen received an EMBA degree from Cheung Kong Graduate School of Business in 2010 and holds an Associate Degree in Telecommunication from Shanghai Railway College in 1990.
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About Weipinhui: Weipinhui is a Chinese online discount retailer for brands.
Michael Shang
CEO of EasyTransfer
An entrepreneur with background in business administration, finance, accounting, marketing, education, investor relationships in China, Hong Kong and the United States. My vision is to build a unique service company to help improve the life of Chinese overseas students and their families. Specialties: Business administration, Business development, Finance and Marketing.
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About EasyTransfer: The leading international student tuition payment platform in China.

Yu Haoran
CEO of Udesk
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About Udesk: Udesk is a China-based customer service outsourcing business.

Minhong Yu
Founder&Chairman&CEO of New Oriental Education & Technology Group
Minhong Yu is the founder, Chairman and CEO of New Oriental, a company providing a comprehensive range of educational services. Yu is also the Vice Chairman of the Beijing Young Entrepreneurs Association and Vice Chairman of the Committee of Education of the Central Committee of the China Democratic League. Prior to founding New Oriental, Yu was an English instructor at Peking University between 1985 and 1991. Yu received his Bachelor’s Degree in English from Peking University. Minhong Yu is the Director of Kidstone.
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About Aplus Labs, Hongtai Capital Holdings, New Oriental Education & Technology Group: New Oriental Education & Technology Group offers a wide range of educational programs, services, and products.
Luo Jun
Co-founder & CEO of Tujia
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About Tujia: Tujia operates as a vacation rental booking platform.

Jin Huang
President and Chief Executive Officer of Ambow Education
Jin Huang has served as our President and Chief Executive Officer and as a member of our board of directors since our inception in August 2000. Dr. Huang has over 15 years of academic and industry experience in Silicon Valley. Prior to founding Ambow, Dr. Huang was a founding engineer at Avant!, where she was responsible for product design and engineering management. Dr. Huang holds a bachelor’s degree in Computer Science, a master’s degree in Computer Science and a Ph.D. in Electronic Engineering from the University of Electronic Science & Technology of China. From 1990 to 1993, Dr. Huang was doing research and completed her Ph.D. dissertation at the University of California, Berkeley.
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About Ambow Education: Ambow Education provides personalized learning and career enhancement services in China.

Leong Fang
Asia & China CEO & EVP, Global Operations of Ryerson
Leong Fang joined Ryerson in 2013 as chief executive officer for the company’s Asia region. He is responsible for leading the company’s operations in China, as well as optimizing operations and supply chain performance companywide through adoption of best practices in technology and analytics. Leong brings 30 years of industry experience to Ryerson. Prior to joining Ryerson, he held a variety of leadership positions within The Timken Company, including leading its global aerospace and industrial machinery businesses, and was president of the company’s China division for approximately six years where he oversaw approximately 4,000 employees in multiple locations and led the company’s rapid growth into the wind energy, rail and heavy industry markets in China. Leong has a Bachelor of Science honors degree in mechanical engineering from the University of Glasgow, U.K., and a master’s degree in mechanical engineering and applied machinery from the University of Rhode Island. In 2011, he received Modern Metalworking Magazine’s “People of the Year” award. He also serves as an active board member with the U.S.-China Energy Cooperation Program and Junior Achievement China.
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About Ryerson: Ryerson is a leading distributor and processor of metals in North America. Headquartered in Chicago

Zhang Long
CEO of Shanghai Yupei Group
Mr. Zhang is responsible for the overall strategic development and management of Yupei Group. Mr. Zhang joined Yupei in 2008, he was formally the Vice President of the Company, where he was responsible for investment & finance, legal, admin and HR. Prior to joining Yupei, he used to work for the Industrial and Commercial Bank of Nanjing and Zhongnan Holdings Group respectively. With over ten years working experience with large-scaled listed company, Mr. Zhang is proficient in capital operation and investment analysis. Mr. Zhang obtained his Master degree in Political Economy from Nanjing University and is a Chinese CPA.
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About Shanghai Yupei Group: Shanghai Yupei Group is a logistics infrastructure and service provider in China.

Zhang Long
CEO of Shanghai Yupei Group
Mr. Zhang is responsible for the overall strategic development and management of Yupei Group. Mr. Zhang joined Yupei in 2008, he was formally the Vice President of the Company, where he was responsible for investment & finance, legal, admin and HR. Prior to joining Yupei, he used to work for the Industrial and Commercial Bank of Nanjing and Zhongnan Holdings Group respectively. With over ten years working experience with large-scaled listed company, Mr. Zhang is proficient in capital operation and investment analysis. Mr. Zhang obtained his Master degree in Political Economy from Nanjing University and is a Chinese CPA.
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About Shanghai Yupei Group: Shanghai Yupei Group is a logistics infrastructure and service provider in China.

joe zhang
Founder and CEO of CHINABUY GROUP LIMITED
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About CHINABUY GROUP LIMITED: Chinabuy is a Chinese e-commerce platform that provides its users with localized customer services.
David Lim
Founder and CEO of Beijing Weiying Technology
David Lim is the founder and CEO at Beijing Weiying Technology.
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About Beijing Weiying Technology: Beijing Weiying Technology is a Chinese ticketing application.

Allan Shi
Founder & CEO of IngageApp
Allan Shi is Founder & CEO at Ingageapp
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About IngageApp: IngageApp (Xiaoshouyi) is a CRM company leveraging mobile social platforms and big data technology.
Wei Jiang
CEO and Chairman of 2Duche
Wei Jiang is the chairman and Chief Executive Officer of 2Duche.com, a leading second hand transaction and service platform in China, providing safe and highly efficient marketing services of second hand products to customers via the internet and telephone centres. Prior to 2duche.com, Jiang was the Vice President of eBay in china. Jiang has been nicknamed godfather of used cars and electronic commerce. Jiang graduated from a reputed university and resided in US for 15 years after being part of the first batch of overseas students to visit the US.
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About 2Duche: 2Duche.com is a Chinese second hand transaction and service platform that provides marketing services for customers.